JWW
LIFETIME SPONSOR
- Apr 13, 2000
- 2,529
- 2
I bought a Tag skid plate for my WR a few weeks ago. After looking it over it appeared to be missing some brackets. I knew I took the last one from my local dealer so I called Tag direct to see if they could swap it out. I spoke to Paul and he asked if I would ship it back at my cost but he would make it up with some free grips or something.
After a few days I spoke with Paul again and was having trouble locating a replacement plate. Apparently they discontinued the WR plate. So I asked him if I could send him a few dollars and just get a new top clamp. Without any hesitations he says that he make things right and tells me he is sending a Matrix top clamp, a pair of T2 oversize bars, a bar pad and a set of grips. On top of that I would have them in my hands the next day.
In my opinion Tag is a great company. If I’m in need a part and tag makes it they will get my business. I spoke mainly with Paul but Chris was also quite helpful.
Jeff
After a few days I spoke with Paul again and was having trouble locating a replacement plate. Apparently they discontinued the WR plate. So I asked him if I could send him a few dollars and just get a new top clamp. Without any hesitations he says that he make things right and tells me he is sending a Matrix top clamp, a pair of T2 oversize bars, a bar pad and a set of grips. On top of that I would have them in my hands the next day.
In my opinion Tag is a great company. If I’m in need a part and tag makes it they will get my business. I spoke mainly with Paul but Chris was also quite helpful.
Jeff