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Message: [QUOTE="kfoster, post: 270644, member: 28242"] BigLou: A good place to look for information (and it's free) is [url]www.microsoft.com,[/url] then in the upper right hand corner put your mouse on 'support' and select 'knowledge base'. You can search for specific errors & problems there. This is a service that Microsoft used to charge for and is now available on the web for free. I use it all the time both personally and professionally. -K ps: Don't listen to the MAC guy. Stick with real computers. ;) [/QUOTE]