One of my Front shock stiffness screw (located on bottom of fork, after removing rubber seal) just turns and turns. The other one turns for 16 clicks and then stops. It was set for the 15th click to the right (clockwise) for firm suspension. I don't mind if it is still set at 15 clicks and not being able to adjust, as long as it hasn't released the spring tension (setting it to click 1). When I get a stiffer spring and change the fluid this winter I will definitely fix this issue. Please Help