Reply to thread

Message: [QUOTE="KX02, post: 875219, member: 50314"] I ordered a Bell helmet from GMO last year. I was unpleasantly surprised when I read the shipping order and it said all returns are for in store credit only! There website does a nice job of discussing how to return something but somehow they left out the fact that you can't get your money back! The Bell SCX helmets it turns out have problem with the cheek pad snaps. It seems to me the snaps they use, which are plastic not metal hardly work. So they tend to unsnap themselves. At first I thought one of the snaps was broken as soon as I took the helmet out one of the cheek pads was flopping out. I called and told them this and they said they'd call Bell and call me back. They never did. I called a couple of times more and they said they were still checking on it. In the mean time I finally got the snaps to work, but I am really not impressed with this $180 helmet that has problems right out of the box. I was at the Cycle News motorcycle show yesterday, walked over to the Bell display and picked up the same helmet. Sure enough some of the cheek pad snaps were not connected. I will never buy from GMO again. I have had great results from Dennis Kirk, Motosport Outlet, and Rocky Mountain. [/QUOTE]