Hey everybody, I'm back!
Last year my wife and I had twin boys that were born very premature, which kept me off my bike tending to the family. With spring coming I'm getting anxious to get back in the riding groove.
To provide some temporary relief I've been doing bike maintenance, refreshing some of my gear, etc., and placed an order with MXSouth. One of the items that I ordered was out of stock, but Jeff offered a considerably more expensive item at a deep discount without my even asking.
Jeff's always been a stand up guy, and DRN supporter from way back, but I thought this was definitely above and beyond the call. I guess I'm so accustomed to bad customer service that receiving that kind of great service is especially refreshing.
I just wanted to share and give some well deserved kudos.
*Disclaimer: I'm not associated with MXSouth in any way, other than being a satisfied customer!