This is my first time I ordered from them,I ordered msr's system x pant's and jersey.I ordered last thursday NIGHT,i received them yesterday WED.I found out they were out of stock in their warehouse, closest to me, new jersey.The gear came from oregon i know the order probably didn't go in untill fri of last week,because i called late thur night.I had this gear yesterday after noon wed,I couldn't believe it, The shipping was$ 8.00 also.The order was right and they had very good customer service.I would definetly try them again.Good job MX south. Finally a mail order company that does their job right.