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Message: [QUOTE="Moteaux, post: 261513, member: 24693"] OL express works for the most part, I can receive email, but cannot compose new mail. I was looking around in the tools section a moment ago and it crashed again. When I try try to open Outlook(not express) I get a pop up box with this info. The header says "Choose profile". Then there is a box with the following, Profile Name: Generated profile for %username% . Then there is a button to the right of that says New... The bottom of the box has the usual New Cancel Help Options>> buttons. [/QUOTE]