Typically, compression and rebound settings can be adjusted with a flathead screwdriver. The special tool is probably for adjusting preload (and even that can be done with the screwdriver). To answer your question the best I can, if you look at the sides of the bottom of the shock, there should be a little screw with a curved, two ended arrow stamped in the body near it. There should be an S stamped at one end of the arrow and an H stamped at the other end. You turn that screw to adjust the rebound. I think that you need to soften the rebound, so turn the screw in the direction of the S. Nonetheless, work in small increments of about 1/4 turn and have the boys test ride it to see if it feels better or worse. If it gets worse, go back the other way. I am far from a suspension expert, and not familiar with the particular bike, but I hope this helps.