A year or two ago there was a post in the product review forum from a guy who bought a Moto-X-Caddy. To make a long story short, the weld failed and tumbled his bike down the highway. BDI at the time was offering a “lifetime guarantee” but when he tried to bring it to their attention, they not only said “not our fault” ( Fair enough, I guess), but the damning part was that the person he was speaking to would not give him his name, nor that of the owner of the business. In fact they would not admit to a business address or even give out the geographical location. I’ve always remembered that, and have since noticed that there is never any information about the company except an 800 number in any of their ads.