this was about two years ago. (do I hold grudges?) Anyway on a Wednesday I needed a KTM part for a race that I was leaving Saturday morning for. My locale dealer was out of stock so I called around, everybody was out of stock. I called H&H he told me he had it in his hand I told him I needed it Friday to install it and leave Saturday for a race. He said UPS had already picked up, but he would ship it thursday (next day service) I thought cool I'll have it Friday. Friday no UPS delivery I call H&H and he said it was back ordered on their delivery Thursday, I said " you told me it was in your hand on Wednesday". So the guy lied to me, but to make it worse he said he always does this and will continue to do it. Needless to say I have never and will never call H&H KTM in Atlanta GA again.