Motonation poor cust service

I will try to make this as short as poss. I bought a pair of the new Sidi boots from Motonation. I called them Tuesday and paid an extra $21 to have them shipped 3 day select via UPS. They didn't arrive on Friday so I called Motonation. They told me that when they run my card # they had to wait for an approval #. That is why my boots were not shipped on Tuesday. I was upset by this and I have never heard of an authorization # taken a whole day. I specifically told the salesman at motonations that I wanted the boots by Friday. When I called MotoN I asked them to send me another pair out Friday overnight for Saturday delivery on there bill. They told me that I would have to pay for the second pair and they would credit my card when they get the first pair back. I didn't have an extra $321 for them to hange on to for a week or so.
The rest of the story:
I called my bank and my card # was not run on Tuesday like MotoN claims. My bank told me that my card # was run on Wednesday. Has anyone else had a bad experiance with MotoN?
If they are going to make a mistake then they should try a little harder to passify a customer. Not lie and try to cover their mistake. After all if it wasn't for customers like you and I there wouldn't be a MotoN.

I still don't feel any better. :flame:

Well fellas they didn't fit and I didn't like the color I picked. Black and Grey I thought they were gray with some black. Turns out they were all black with very little grey.

I sounds to me that they have a good rep. I will chalk this up to someone droped the ball. I quess me the customer has to call the order in and then call later in the day to make sure they were sent out.

:|