Is Chaparral the King of poor customer service?

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74Rallye

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Apr 30, 2003
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Sorry to whine on my first post to this board, but Chaparral just hosed me. The person taking my order made a typo on the part # for a front sprocket so now I have a new 520 rear sprocket and chain and a 518 front sprocket. OK, mistakes happen but now they require that I pay $10.00 shipping for a $9.96 front sprocket! I've already paid shipping once and now, due to their incompetence I'm suppose to pay shipping to return the wrong part as well as pay to ship the correct part again. I think Ill return the whole order and be done with them.
I'm still looking for a internet/mail order supplier that doesn’t try to put one over on customers. Any suggestions?
 
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