trl junkie
Member
- Feb 25, 2001
- 49
- 0
This is a letter I wrote to AOL--BEWARE THESE CROOKS!
I started doing online banking recently. To my utter shock and surprise, I saw AOL was charging me $21.95 to $23.95 every month. Of course, as I do not have AOL, or use AOL, I got very upset. Back in January 2000, I got one of the free cds to “test run” AOL. I used it for a couple of weeks, and then called and cancelled, as I was unhappy with the service, and multiple pop ups and spamming. I have NEVER used AOL since. I called last night, and after staying on hold for 45 minutes, got through to a representative, Paul Henry. He explained to me that yes, indeed, I had a initial trial period, and had cancelled it well before any charges should have appeared. What I cannot understand, is he told me my account was activated in June/July 2000. How my “account “ was activated 5 months after I cancelled a FREE TRIAL offer, is beyond me. I do not like AOL, and would NEVER use your service, as your trial run proved most unsatisfactory. AOL owes me in full, from June 2000, to August 2001, the charges placed on my check card, to the amount of approximatly $308. I sure as hell have not “activated my account” in June, or EVER!. I am thoroughly outraged, at this fraudulent billing, and I will expect a check from AOL within 10 business days, for the full amount billed to my check cards account, or I will file a lawsuit, and report you to the Federal Committee for Internet Fraud. Rest assured, I will not take this fraudulent activity, and if AOL is not 100% cooperative in a HASTY refund, and canceling this repeated, totally fraudulent billing, I will utilize our Corporate lawyers, and sue AOL for this fraudulent billing. I am very aware of the new laws that have been enacted and are in effect to protect consumers from exactly this type of fraudulent billing practices. I am utterly sickened by this whole situation, and if I get ANYTHING other than COMPLETE , TOTAL cooperation from AOL, I will make it a quest to absolutely do anything in my power to bring this to the Consumer Action team on every news agency, and Government entity that is responsible for enforcing these regulations. I will expect a QUICK response to this, and a check for the ENTIRE amount you have FRAUDULENTLY charged my account for. I am outraged! I will list ALL my ways of getting in touch with me, so you have no excuse not to provide a hasty response.
:p As of today, I have only received 1/3 of the amount owed--I am starting a lawsuit to prove a point!
I started doing online banking recently. To my utter shock and surprise, I saw AOL was charging me $21.95 to $23.95 every month. Of course, as I do not have AOL, or use AOL, I got very upset. Back in January 2000, I got one of the free cds to “test run” AOL. I used it for a couple of weeks, and then called and cancelled, as I was unhappy with the service, and multiple pop ups and spamming. I have NEVER used AOL since. I called last night, and after staying on hold for 45 minutes, got through to a representative, Paul Henry. He explained to me that yes, indeed, I had a initial trial period, and had cancelled it well before any charges should have appeared. What I cannot understand, is he told me my account was activated in June/July 2000. How my “account “ was activated 5 months after I cancelled a FREE TRIAL offer, is beyond me. I do not like AOL, and would NEVER use your service, as your trial run proved most unsatisfactory. AOL owes me in full, from June 2000, to August 2001, the charges placed on my check card, to the amount of approximatly $308. I sure as hell have not “activated my account” in June, or EVER!. I am thoroughly outraged, at this fraudulent billing, and I will expect a check from AOL within 10 business days, for the full amount billed to my check cards account, or I will file a lawsuit, and report you to the Federal Committee for Internet Fraud. Rest assured, I will not take this fraudulent activity, and if AOL is not 100% cooperative in a HASTY refund, and canceling this repeated, totally fraudulent billing, I will utilize our Corporate lawyers, and sue AOL for this fraudulent billing. I am very aware of the new laws that have been enacted and are in effect to protect consumers from exactly this type of fraudulent billing practices. I am utterly sickened by this whole situation, and if I get ANYTHING other than COMPLETE , TOTAL cooperation from AOL, I will make it a quest to absolutely do anything in my power to bring this to the Consumer Action team on every news agency, and Government entity that is responsible for enforcing these regulations. I will expect a QUICK response to this, and a check for the ENTIRE amount you have FRAUDULENTLY charged my account for. I am outraged! I will list ALL my ways of getting in touch with me, so you have no excuse not to provide a hasty response.
:p As of today, I have only received 1/3 of the amount owed--I am starting a lawsuit to prove a point!
