My 2000 Durango wasted its transmission on the way to work Sunday Nite/Monday Morning .. About a mile from work it decided to go into a neutral and leave me in the road....but after a minute came back to life and I made it to work ontime. When I drove home all seemed fine. I stopped at the dealer anyway and set up an appointment to have it checked out. The manager heard my story and CHECKED the fluid level right there..it was fine. I drove my old Suburban to work the next day (Tuesday)...and dropped the Durango off at the dealer that nite (Tuesday Nite). My freind and I DID check things over before hualing the Durango and it seemed "OK" except for a bit more noise..like a hydrualic whine that wasn't there before..enough to keep me from wanting to drive it. Again we checked the fluid..and it was fine. After the dealer took in the car the first thing they said was:
"there is a service bulletin.. about that series transmission shifting into overdrive and drepriving parts of the transmission of lubrication. "
That Monday nite it had a problem was 17 below 0 and I was going to plow roads as thats what I do now. Typical 3am call in. I live at the top of a very long hill. So when I pulled out the driveway.....first thing I do is go down a 2.5 mile steep hill. Motor goes to idle, transmission goes to overdrive....and it was -17. Sounds like a problem waiting to happen. If I had KNOWN about Dodge quirks I would have used a synthetic trans fluid AND used the OD-Off button to keep the thing from going into Over Drive...........
Now the dealer/aftermarket extended warantee plan combinatation are trying to figure out how to how it was something I did so they can get out of the replacement cost.
The angle they want to use was the transmission was low on fluid when it arrived at the dealer. They "topped" it off AND during their test drive the front seal blew dumping the fluid everywhere. The transmission proceeded to go catastrophic.
All I did was drive the damn thing and change the motor oil every 3000 miles with Mobil One, Check fluids weekly, like a typical owner.
Kind of like those upper ball joints that failed on the same vehicle...another $1000 dollar deal to fix.
Its not over yet as no official word has been layed out relative to coverage....but the attitude changed real quick once the size of the bill became apparent. Their story is beginning to morph about their test drive and stuff..... and I'm getting that bad feeling.
The Extended Warrantee company wants ME to authorize (become liable for) the dealers analysis. That means removing and tearing down the transmission to see what happened. If they find something they can say is my fault...I'm stuck with the entire bill. If not the extended warrentee company will pick up the PARTS covered and I pickup the rest. (You need a "butt pucker" symbol ..)
"there is a service bulletin.. about that series transmission shifting into overdrive and drepriving parts of the transmission of lubrication. "
That Monday nite it had a problem was 17 below 0 and I was going to plow roads as thats what I do now. Typical 3am call in. I live at the top of a very long hill. So when I pulled out the driveway.....first thing I do is go down a 2.5 mile steep hill. Motor goes to idle, transmission goes to overdrive....and it was -17. Sounds like a problem waiting to happen. If I had KNOWN about Dodge quirks I would have used a synthetic trans fluid AND used the OD-Off button to keep the thing from going into Over Drive...........
Now the dealer/aftermarket extended warantee plan combinatation are trying to figure out how to how it was something I did so they can get out of the replacement cost.
The angle they want to use was the transmission was low on fluid when it arrived at the dealer. They "topped" it off AND during their test drive the front seal blew dumping the fluid everywhere. The transmission proceeded to go catastrophic.
All I did was drive the damn thing and change the motor oil every 3000 miles with Mobil One, Check fluids weekly, like a typical owner.
Kind of like those upper ball joints that failed on the same vehicle...another $1000 dollar deal to fix.
Its not over yet as no official word has been layed out relative to coverage....but the attitude changed real quick once the size of the bill became apparent. Their story is beginning to morph about their test drive and stuff..... and I'm getting that bad feeling.
The Extended Warrantee company wants ME to authorize (become liable for) the dealers analysis. That means removing and tearing down the transmission to see what happened. If they find something they can say is my fault...I'm stuck with the entire bill. If not the extended warrentee company will pick up the PARTS covered and I pickup the rest. (You need a "butt pucker" symbol ..)