eric gorr's bores
- Thread starter marcv125
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Senior KX Rider
Super Power AssClown
- Nov 9, 1999
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Nuff said. :cool:
Pit_Monkey
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- May 19, 2001
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eric's prices are great and the customer service is second to none but his turn around time is horrible. it took him a little over a month to do mine. and the shipping was only 6 total days out of the some 35 days from sending to recieving. i called after a week and he was like youll have it in a week at the latest then i called aweek later because i didnt recieve it yet and he was like the cylinder got sent back to me late im sending it out tomorrow then about a week later he was like no i still have it im sending it tomorrow. then i called the next day for a tracking # and he still hadnt sent it and then two days later i called and he was like ya know something funny happened i lost your powervalve. so he said i had to wait for it to come in then he would install in and then send it. so about a week later i call and he gives me the tracking # and 2 days later i have the engine. im very pleased with the work but really dissappointed at the turn around and the fact that he lied to me about when he sent the crate, he told me that he sent it out on tuesday and when i called on fri. he was like i sent it tuesday i cant imagine why you havent gotten it, then when i recieved it on the following tuesday the day of shippment was on friday not tuesday. then he kept telling me that he was sending my engine out and had i not called him he wouldnt have told me that he lost my powervalve. and he lost the cover because he put on a diff cover than the stock 98 cover and he didnt tell me. im disappointed in that reguard. IMHO if you want a hack job for cheap then go with him. if you want a more professional job done pay more for the pro circuit job.
Just my $.02, hope it helps.:) :) :)
Just my $.02, hope it helps.:) :) :)
KawieKX125
~SPONSOR~
- Oct 9, 2000
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Some harsh words there. I would like to see you run the shop. He is up to his armpits in cylinders constantly and does all the work himself so that the quality is controlled. At PC they farm the work out to shop slaves to get it done, but they sacrifice quality.
Oh yea, a month aint bad considering the fact that is has to be bored, plated, shipped, ported, etc. It took over a month for Rick Peterson to plate my cylinder and all he had to do was strip it and plate it!
NO HAND
~SPONSOR~
- Jun 21, 2000
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Those high dollar shops such as Pro circuit and FMF are known to merely scratch the aluminum surface to make you believe that they actually did something. In fact, they rely on you to buy their pipes and other stuff to make a real difference in performance. And, I'm not inventing this I'm actually quoting someone on that. ;) The fact that their pipes are designed around stock cylinder porting should tell you alot also. It easy to have a quick turn around time when you don't do your homeworks; such as real R and D for the customer.
pitt monkey- If you're happy with the work how can you call it a hack job. Quality takes time. I have had two cylinders replated, by two different companies. Both took about six weeks to get them back. Every on I know that has ever had a cylinder done has had to wait at least a month. Also did you send it in in the peak season? Mine wee in the off season. Have you ever had a cylinder done? Probably not if you were ticked at waiting a month. With twelve days of shipping, that left 21 days. Any quality shop should have at least two weeks of backlog. This is a simple business principal. If someone told me," I can do it the day it gets here" I would be skeptical, due to thier lack of work. Why aren't they busy???
Pit_Monkey
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- May 19, 2001
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maybe i wasnt clear. when you lose a part off a bike your working on or damage one for that matter and your replacing it you call and tell the person. you dont just fix it and think they wont notice. also how do you take the powervalve arm cover off and then not put the same one on. he replaced it witha diff. one and didnt say anything. thats just wrong. plus he kept lying about when he was gonna send it out and then keep stretching it for 2wks. i just feel very uncomfortable with him after my experience. however the work he did was excetional. i mean in not sitting here complaining about a 100 dollar job that took to long. i parted with 400 dollars and was told it would take 2 wks. having him lose parts and put on diff parts and take 4wks instead of 2 wasnt part of the deal and frankly i am pissed about it. thats just my opinion. if you dont like it then dont read my post!!!!:debil: :debil: and by the way its not 12 days of shipping its 3 each way.;)
this is exactly what he tols me on the phone and told me that the turnaround time was only 2wks.:p
slideways11
Sponsoring Member
- Apr 18, 2000
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I can only say that I think Eric's work is top drawer I bought a cylinder and head for my 01cr250 and was very impressed with the work he did and the performance gains I got. He even sorted the paper work properly and got it shipped down here with little delay. I was impressed enough with his work and fair price's that I am going to ship him a shifter kart motor next month.
KawieKX125
~SPONSOR~
- Oct 9, 2000
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Pitt monkey, if you are bitchin about your 400 dollar overbore, go with a Rick peterson 900 dollar one. He says a week, but it takes a month and there are lots of little extras bolted on to it.
With any type of work like that(suspension, motor, etc) you WILL inevitable run into delays especially when you are swimming in cylinders and do all the work yourself.
From what I have heard, Mr. Gorr barely rides, and works ungodly hours to get it all done. Give the man a break for God sakes!:mad:
Oh yea, if you are dissastisfied with the service and not the work, dont call it a hack job! That word has a very negative connotation and implies that the actual work was bad.
Deal with some more companies in the same line of business and you will see what I am talking about.:silly:
With any type of work like that(suspension, motor, etc) you WILL inevitable run into delays especially when you are swimming in cylinders and do all the work yourself.
From what I have heard, Mr. Gorr barely rides, and works ungodly hours to get it all done. Give the man a break for God sakes!:mad:
Oh yea, if you are dissastisfied with the service and not the work, dont call it a hack job! That word has a very negative connotation and implies that the actual work was bad.
Deal with some more companies in the same line of business and you will see what I am talking about.:silly:
oldguy
Always Broken
- Dec 26, 1999
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I agree with kawie that this is a poor choice of words in that you appear satisfied with the finished product.
This also is hard to believe in that the first time you do a topend I hope you would notice the lack of work since the oversize piston might be a bit tight:eek:
I am not coming to Eric's defense because he is a moderator and friend but to point out that sometimes circumstances will cause problems. Eric's finished product is equal to or most times better than his competitors. Unfortunately there are cases where something happens to delay the product. I hope Eric will come in here and reply with his side of this saga.
In the meanwhile let's keep this thread on the product and if others have experienced delivery problems they are free to post but be forthcoming in true feelings about product and customer service- both are very important elements to us the consumers
Last edited:
Pit_Monkey
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- May 19, 2001
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your right, this was a poor choice of words. i got carried away and let my emotions soar. all im trying to do is tell the public how i feel about his service. i would find it hard to have him do any work for me in the future. i just feel that he wasnt very honest, but, just because he wasnt honest doesnt mean he doesnt do good work. his work is excellent but i feel he isnt the most professional with his buisness. thats all im saying.;)
Since the thread id a question about eric's bores I would like to reply to pit monkey's remarks again.
If eric is a one man show, I don't see how we gets any work done. I called him to order his book and had a couple of questions. He spent 45 min answering my questions. Most techs would have blown you off very quickly.
As far as his integrity goes, if he were dishonest, as you imply, instead of replacing your used part with a brand new one, at no cost, he could have very easily thrown you a line about you not having sent it. This has happened to a friend of mine. Another way th pad the bill it for broken head bolt extraction. He probibly wasn't lying to you, I'm sure he had all intents on sending your cylinder out as promised. Try running a business for yourself ( I'm sure you din't because of your quick to condem attitude) things happen. especially when you have to get a part shipped in. Don't question someone's integrity unless you are willing to have yours questioned as well.
I don't know what kind of turn around times you've had before ( if you've ever had this work done before), but I assure you that any reputable shop would take almost as long. As for the $400.00, that's a deal. More than likely, $125.oo of that was for the piston, rings, and gasket kit. That only leaves $275 for eric. After materials and overhead, he probably made ~$100- ~150. If it takes him three hours to do the job, that's only $50.00/ hr. I charge that for a guy with a shovel. At those rates, you cannot expect him to repeatedly call you ( long distance, I'm sure). He brobably burned up an hour with your calls to him. Think about the other side of the coin before you are so quick to accuse. I bet there are alot of people that you've wouked for that have alot of bad things to say about you.
If eric is a one man show, I don't see how we gets any work done. I called him to order his book and had a couple of questions. He spent 45 min answering my questions. Most techs would have blown you off very quickly.
As far as his integrity goes, if he were dishonest, as you imply, instead of replacing your used part with a brand new one, at no cost, he could have very easily thrown you a line about you not having sent it. This has happened to a friend of mine. Another way th pad the bill it for broken head bolt extraction. He probibly wasn't lying to you, I'm sure he had all intents on sending your cylinder out as promised. Try running a business for yourself ( I'm sure you din't because of your quick to condem attitude) things happen. especially when you have to get a part shipped in. Don't question someone's integrity unless you are willing to have yours questioned as well.
I don't know what kind of turn around times you've had before ( if you've ever had this work done before), but I assure you that any reputable shop would take almost as long. As for the $400.00, that's a deal. More than likely, $125.oo of that was for the piston, rings, and gasket kit. That only leaves $275 for eric. After materials and overhead, he probably made ~$100- ~150. If it takes him three hours to do the job, that's only $50.00/ hr. I charge that for a guy with a shovel. At those rates, you cannot expect him to repeatedly call you ( long distance, I'm sure). He brobably burned up an hour with your calls to him. Think about the other side of the coin before you are so quick to accuse. I bet there are alot of people that you've wouked for that have alot of bad things to say about you.
Pit_Monkey
Member
- May 19, 2001
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LOL. you ask my opinion and then jump on me when i give it. as i said before if you dont like my opinion then <I see somebody took a creative spelling class>!!!!!
i sure hope there is, because if there isnt then there must be a horrible problem. im just stating my opinion from my point of view. im not just trashing the guy im giving a valid opinion. i feel that had i not kept calling then i wouldnt have found out that he lost my powervalve. also if it takes 4 wks why didnt he tell me instead of saying it only takes 2. and this isnt like its on his website and was written when he has no buisness. he told me over the phone when i was calling around asking for estimates on prices. most of the shops i called said 10-15 days and were asking a little more. however some were asking a little less but i wasnt getting as much for the money. im sure im not the only person whos ever had a bad experience with a buisness. have you ever bought a product that one person has loved and youve hated. have you ever gone to a resturant and ordered food and had it be horrible and have it take a long time to get to the table. im sure you have. and im also positive that when this happened you bitched about it. you didnt just say, "could i have made it better, could i have done it faster". some of you need to look at yourselves and your experiences before you yell at me for voicing my opinion. and if what im saying isnt true even tho it is, then im sure eric will post a reply calling me out!!:mad: :mad: :mad:
Just curious here, what kind of powervalve cover did he replace your stock one with?
Aside from being late, why does it matter if he lost your powervalve? It came back better than it did when it left right? If he lost your powervalve and sent it back to you without one I could see giving a crap about that.
Again I'm neutral on this, not sticking up for anybody but I do think you're being a bit silly on some of the complaints. That's why I'm asking.:eek:
Aside from being late, why does it matter if he lost your powervalve? It came back better than it did when it left right? If he lost your powervalve and sent it back to you without one I could see giving a crap about that.
Again I'm neutral on this, not sticking up for anybody but I do think you're being a bit silly on some of the complaints. That's why I'm asking.:eek:
Pit_Monkey
Member
- May 19, 2001
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my complaints arent silly. he wouldnt have told me that he lost it and and he lost the cover too. im not talking about the little square on above the exaust port. im talking about the big one on the side of the cylinder. he replaced it with on off a 94-95 yz 125. i know this because of the shape. its just flat not shaped to fit the cylinder and i know its not the one i sent him b/c i had to remove it to disconnect the topend to take it apart and then had to put it back on and i remember what it looked like. plus the cover was all dirty and scratched and mine wasnt. imo this isnt better its worse. also, i dont know if he put a new powervalve in or a used one. it could be a beat used one off a bike with a smoked motor. who knows. the point is i feel that he wasnt honest with me and that is my opinion. you asked for it and you got it!!! by the way.my step brother who was there through the whole thing thinks im being nice in what i say, so its not all one persons point of view!!!:mad:
- Dec 26, 1999
- 19,765
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So let me get this straight. Eric Gorr delivers on his claims of giving you the performance you want, does craftsman like work, will spend all kinds of time on the phone with you, AND he charges less that anybody else? For this I have to accept a delay in shipping and a possible part replacement that really has no negative effect on the performance of my bike. :think OR I can hook up with PC, et. al. where they will pitch my work to somebody that gets paid to drag a die grinder across my ports then I get told I need to buy a pipe, silencer and ignition for more money on top of the already higher price for the "porting"?:think
I guess there is something to be said for being able to say I have a "PC, et. al. engine....... and all I had to do was open my wallet WIDE.", of course you'll be saying this while getting roosted by the guy with money in his pocket and the Eric Gorr work.:p Seems like a pretty simple decision. Oh wait! it was a pretty simple decision, my engine is at Eric's :)
Realize this people! When you send your parts to ANY big name company what do you think the chances are of the work being performed by the masthead or even the same guy that does the pro's work? With Eric Gorr your chances are shall we say significantly higher. With that you get his years of experience first hand on YOUR parts AND on the phone! I am not defending Eric as a DRN moderator but as somebody that has known of him and his work for longer than many of the 80 and 125 riders have been potty trained. I have never really been able to justify to the "accountant" (i.e. wife) sending my stuff off for performance mods but, since my crank seal blew at Dirt Week and well everybody knows you have to change the porting whan that happens..... ;)
I guess there is something to be said for being able to say I have a "PC, et. al. engine....... and all I had to do was open my wallet WIDE.", of course you'll be saying this while getting roosted by the guy with money in his pocket and the Eric Gorr work.:p Seems like a pretty simple decision. Oh wait! it was a pretty simple decision, my engine is at Eric's :)
Realize this people! When you send your parts to ANY big name company what do you think the chances are of the work being performed by the masthead or even the same guy that does the pro's work? With Eric Gorr your chances are shall we say significantly higher. With that you get his years of experience first hand on YOUR parts AND on the phone! I am not defending Eric as a DRN moderator but as somebody that has known of him and his work for longer than many of the 80 and 125 riders have been potty trained. I have never really been able to justify to the "accountant" (i.e. wife) sending my stuff off for performance mods but, since my crank seal blew at Dirt Week and well everybody knows you have to change the porting whan that happens..... ;)
Pit_Monkey
You got big brass ones to complain about Eric here! I can feel for you-if you got bad news for me, give it to me, don't string me along.
I got a feeling that Eric (don't know anything about him except what I read here) got himself into the same predicament that I see a lot of people get into when they want to please everyone, all the time i.e., outstanding customer service. Overly optomisticly making promises that they just can't make good on. You think you can when you make the promise, but.... We've probably all done it. Doesn't make him a bad guy, but you've got a reason to be upset.
Got the bike back together?
You got big brass ones to complain about Eric here! I can feel for you-if you got bad news for me, give it to me, don't string me along.
I got a feeling that Eric (don't know anything about him except what I read here) got himself into the same predicament that I see a lot of people get into when they want to please everyone, all the time i.e., outstanding customer service. Overly optomisticly making promises that they just can't make good on. You think you can when you make the promise, but.... We've probably all done it. Doesn't make him a bad guy, but you've got a reason to be upset.
Got the bike back together?
woods_rider1
Member
- Sep 27, 2001
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I run my own business and I must say that in any business customer service must be a top priority. If I could not deliver a part or service as quoted to the customer, I would simply call the customer and explain. Pretty simple common sense here, If I say I can deliver on a set date, then extraneous circumstances forgoe that promise, it is MY job as a retailerto make the phone call and correct the situation. Again, I may be living a pipe dream here expecting quality these days, but I interact with the public on a daily basis and am quite frankly appalled at the lack of customer service anymore. Bottom line is, if you offer a service in writing or verbally and cant deliver, it isnt the end of the world, just contact the customer (not the other way around) and explain the situation, and make it right.
marcusgunby
LIFETIME SPONSOR
- Jan 9, 2000
- 6,450
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I think erics work is the best value for money in the industry.IMO pits monkeys main gripe is the turnaround time-yes?now it seems to me its a classic situation where a person provides a good service at a good price and get lots of business from referals-problem is now the same company is bogged down with too much work for the comapany to deal with efficiently.Erics problem is in his busy periods he has way too much work but if he took on someone he could trust- what would they do in the slack period-lay offs are not nice and you cant ask them back again next year-burnt bridges and all that.I think eric would be sorry for the delays but i dont see how this will change unless he has a son who gets into porting real fast:confused:
Pit_Monkey
It was a typo, do we want to start picking apart each others' spelling and grammar? is so reread your posts carefully, and I'm sure you'll find some mistakes , I've easially found several on your frist post alone.
Everyone isn't upset about your dissatisfaction, but with the way you voiced your concerns. You were overboad with the crizicizm, ie. calling eric's work a "hack job". I'm sure you do have a legitamate gripe about being strung along, but what do you do for a living? Do you occasionally fail to meet the demands placed on you? I'll bet so, everyone does. Would you appreciate a verbak thrashing like you gave eric. A simple " I had a bad experience and was not satisfied", or something similae would have well sufficed. You should have known, as well liked as eric is around here, that you would get a substantial backlash from such a post.
Lastly you still haven't answered the quesrion - have you ever had similar work done anywhere else? I've had several cylinders replated/slieved, and so have many of my friends. Never had a shop yet met thier turnaround claim. They all say 10-14 days ( remember that's working days; 14 days is really three weeks). Yet have I seen that claim met.
It was a typo, do we want to start picking apart each others' spelling and grammar? is so reread your posts carefully, and I'm sure you'll find some mistakes , I've easially found several on your frist post alone.
Everyone isn't upset about your dissatisfaction, but with the way you voiced your concerns. You were overboad with the crizicizm, ie. calling eric's work a "hack job". I'm sure you do have a legitamate gripe about being strung along, but what do you do for a living? Do you occasionally fail to meet the demands placed on you? I'll bet so, everyone does. Would you appreciate a verbak thrashing like you gave eric. A simple " I had a bad experience and was not satisfied", or something similae would have well sufficed. You should have known, as well liked as eric is around here, that you would get a substantial backlash from such a post.
Lastly you still haven't answered the quesrion - have you ever had similar work done anywhere else? I've had several cylinders replated/slieved, and so have many of my friends. Never had a shop yet met thier turnaround claim. They all say 10-14 days ( remember that's working days; 14 days is really three weeks). Yet have I seen that claim met.
marcusgunby
LIFETIME SPONSOR
- Jan 9, 2000
- 6,450
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Im sorry but i dont see others failing to meet quoted times as a just reason for eric not meeting them-im not against eric- just against backwards logic :debil:
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ok this has gotten a little out of hand..i think it would be better to send your replies good or bad to [email protected] thxx
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