Ok, so I get this email that tells me that Norton Internet security is going to automatically renew my subscription and charge it to my credit card. Long story short, 2 hours later, after being sent all over the place, I think I finally get the thing resolved and stop this lovely service that somehow I didn’t even know I signed up for!! It’s like their system was trying to avoid my inquiry by sending me down dead ends! So I finally get to the pages I need and get my subscription renewed and have them take me off of automatic renewal. I check my email today, a few weeks after the previous episode and low and behold, an email from Norton saying that they automatically renewed by subscription! And this was sent to an email account that their system said they didn’t have 3 weeks ago!!!! :bang: Now I have 2 years worth of subscription on a computer that’s as slow as molasses running up hill! And it will probably take me another two to three hours trying to get resolved and refunded, and then I still won’t be sure that its resolved anyway!!! :bang: I know that Internet security is a necessary evil, but I’m done with Norton! Thanks for letting me vent.