I am glad to hear that these guys are good. They are located in my town and we will soon be neighbors as I am building a house near where they are located. They have a nice store and carry a lot of goodies.
Yes I have to agree Jeff runs a great buisness, I order stuff from him almost every week and he always gets it right.He also will match anybodies prices just ask him. And if you do have a problem you can speak directly to Jeff and your problem will dissapear, the guy believes in customer service.
A few years ago I nearly got myself banished from RMD (back when I still used NewsGroups) for sharing a less-than-positive comment about MX South. The company had achieved "sacred cow" status on RMD, so I tried them. I figured that if they were so great, then I should expect to receive the best service and best price. Great service, yes, but not the best price (full retail). Didn't realize you have to shop around first, then call MX South and haggle. And I don't know if they still drop-ship from the distributors, but back then they did, and I was still charged S&H. So I went back to my regular sources for mail order stuff, i.e. the ones who show you their best price and don't make you have to haggle. Funny how stuff like that sticks in your mind.
I ordered handlebars from them on tuesday and they were on my steps today. I did see the handle bars on another site for $10.00 cheaper, but it was to late. Another company I've had great service from is www.btosports.com
I've bought a few things from MX South & although my account is not even close to some of MX South's bigger client's they always seem to have time to give decent advice and help me make a educated buying decision.
There is a big gap between cheap & value and over all MX South has great value
One thing that I didn't like was the "what price did you get elsewhere" thing. I like to call somebody up and have them give me a price and forget it (buy it or not). I don't want to deal with the salesman "what can I do for you" crap. "This is the retail" I don't want to know what the retail is just tell me what your price is. This is like the classic "let me talk to the manager" crap. They gave me a decent price and I got what I wanted earlier than I expected so I guess I shouldn't complain but why not just tell it like it is instead of this "let me see what I can do" sht. This is what I didn't like about MXsouth. I'll try them again and see what happens next time.